Have you got an old laptop, smart phone, tablet or iPad that you no longer need?

You can donate any unwanted devices you no longer use and we’ll give them a good home.

Donate

Support for IT Devices

How else can you help?

Frequently asked questions

Can you or your business help?

Reboot North Yorkshire is an exciting new initiative created that provides re-cycled IT equipment and an internet connection to people in the county that currently lack access to these facilities. We do this by collecting unwanted devices, refurbishing them and donating them to those who need them. These may include:

  • School children who need to access remote learning;
  • Elderly people who may be socially isolated; and
  • Vulnerable people who do not have digital access.

Having access to the internet and to IT equipment is something often taken for granted. Digital technology is a valuable resource, allowing people to work or study remotely, keep in touch with friends and family across the world, as well as helping with everyday tasks such as shopping, banking and ordering prescriptions.

Impact of the coronavirus pandemic

The move towards a digital life has been with us for decades, but it has now accelerated due to the global coronavirus pandemic. Many people in the county still cannot access the internet, which can increase their feelings of loneliness and isolation and makes it harder for them to access important services such as shopping, healthcare and advice during periods of lockdown.

About Us

RebootNY is a collaborative project led and coordinated by North Yorkshire County Council. It brings together a wide range of partners and community organisations across the county – including businesses, libraries, schools, local charities and volunteers – to help provide people across North Yorkshire with IT equipment and access to the internet so they can stay connected.

Being able to connect with other people is especially important in current circumstances so we work with communities and organisations to help make this possible.

Who we help 

We are committed to supporting people across the county – especially during COVID lockdown and restrictions – such as:

  • School children who need access to these resources to continue their learning from home, and help take pressure away from their parents or guardians.
  • Elderly people who may be experiencing long periods of social isolation and need help to get online to help them both stay connected to friends and family and to enable them to access vital support and services.
  • Vulnerable people who need digital access to support their mental health and wellbeing.

We recognise the significant impact technology can have on people’s lives and that there are people in North Yorkshire who are not yet able to share these benefits. RebootNY wants to address this by getting as many people online as possible.

RebootNY is a growing movement where every individual’s contributions make a difference.

For more information on what you can do to help RebootNY and support people across North Yorkshire, please see our Donate and How else can you help pages.

Bentham

Information about Bentham community library including contact details and services offered.

Bentham community library
Pioneer Projects
Looking Well Studios
King Street
High Bentham
LA2 7HG

Email: library@pioneerprojects.org.uk 
Telephone: 01609 534533
Website: Bentham community library website
Facebook: Bentham community library Facebook
Twitter: Bentham community library Twitter

Filey

Filey library
Station Avenue
Filey
YO14 9AE

Email: filey.library@northyorks.gov.uk
Telephone: 01609 536608

Library opening hours

Please see our Library and Record Office services during Coronavirus (Covid-19) page for current opening hours.

Harrogate

Harrogate library
Victoria Avenue
Harrogate
HG1 1EG

Email: harrogate.library@northyorks.gov.uk
Telephone: 01609 536658

Hawes

Hawes library and customer services centre
The Neukin
Marketplace
Hawes
DL8 3RA

Email: hawes.library@outlook.com
Telephone: 01609 534597

This library is managed and operated by volunteers working in partnership with North Yorkshire County Council.

Ingleton

Ingleton community library
Ingleborough community centre
Main Street
Ingleton
Carnforth
LA6 3HG

Email: ingletonlibrary@gmail.com 
Telephone: 01609 534504

This library is managed and operated by volunteers working in partnership with North Yorkshire County Council.

Knaresborough

Knaresborough library
Marketplace
Knaresborough
HG5 8AG

Email: knaresborough.library@northyorks.gov.uk
Telephone: 01609 533610

Malton

Malton library
St. Michael Street
Malton
YO17 7LJ

Email: malton.library@northyorks.gov.uk
Telephone: 01609 534565

Masham Community Office

Masham Community Office
7 Little Market Place
Masham, HG4 4DY

Email:  info@visitmasham.com

Newby and Scalby library

Newby and Scalby library and information centre
450 Scalby Road
Newby
Scarborough
YO12 6EE

Email: snltrustees@gmail.com
Telephone: 01609 534059
Website: www.newbyandscalbylibrary.co.uk

This library is managed and operated by volunteers working in partnership with North Yorkshire County Council.

Nidderdale

Nidderdale Plus community library
Station Square
King Street
Pateley Bridge
HG3 5AT

Email: admin@nidderdaleplus.org.uk
Telephone: 01423 714953

Northallerton

Northallerton library
1 Thirsk Road
Northallerton
DL6 1PT

Email: northallerton.library@northyorks.gov.uk
Telephone: 01609 533832

Pickering

Pickering library
The Ropery
Pickering
YO18 8DY

Email: pickering.library@northyorks.gov.uk
Telephone: 01609 533624

Richmond

Richmond community library
10A Queen’s Road
Richmond
DL10 4AE

Email: richmond@craccl.org 
Telephone: 01609 534580
Website: www.craccl.org

Ripon

Ripon library
The Arcade
Ripon
HG4 1AG

Email: ripon.library@northyorks.gov.uk
Telephone: 01609 536623

Scarborough library

Scarborough library
Vernon Road
Scarborough
YO11 2NN

Email: scarborough.library@northyorks.gov.uk
Telephone: 01609 536602

Selby library

Selby library
52 Micklegate
Selby
YO8 4EQ

Email: selby.library@northyorks.gov.uk
Telephone: 01609 534521 (library and visitor information centre)

Skipton library

Skipton library
High Street
Skipton
BD23 1JX

Email: skipton.library@northyorks.gov.uk
Telephone: 01609 534548

Stokesley community library - The Globe

Stokesley community library – The Globe
Town Close
North Road
Stokesley
TS9 5DH

Email: library.theglobe@gmail.com  

Phone: 01609 533461

Thirsk community library

Thirsk community library
Meadowfields
Chapel Street
Thirsk
YO7 1TH

Email: library@thirskcommunitylibrary.org.uk
Telephone: 01609 534589
Website: http://thirskcommunitylibrary.org.uk

Whitby library

Whitby library
Windsor Terrace
Whitby
YO21 1ET

Email: whitby.library@northyorks.gov.uk
Telephone: 01609 534350

Digital Skills and Support to Get Online

If you, or someone you know, has received an IT device and needs support on how to get started and use it there are networks available to help 

Citizens Online provide a free digital support helpline 0808 196 5883 

Age UK offer information and guides on how to do the online essentials and using the internet to keep in touch. 

The North Yorkshire Community Directory can also be used to find resources you can accessYou can search by keyword, postcode and category/services to find a range of different online support services across North Yorkshire  

How Else Can You Help

Reboot  NY is working with the Two Ridings Community Foundation to raise funding to support local charities and community organisations to become Reboot partners.  If you don’t have any old or spare equipment that you wish to donate but still want to help you may wish to consider making a cash donation.

Our aim is to build a network of community based Reboot sites across the county who can all refurbish and recycle old IT equipment and give them to people in their community who need them – such as children to enable them to access online school lessons and older people to enable them to stay in touch with friends and family.

Community Reboot Partners will also need volunteers who are trained up to be Digital Champions helping people and families with the skills and confidence they may need to get safely online.

Your donations will build a Community Fund that will enable The Two Ridings Community Foundation to support charities or community organisations who want to become a Reboot Partner. Grants will be used to help them with the cost of refurbishing the equipment and making sure it is safe to use, providing data packs to people who don’t have broadband at home, and training their volunteers to become Digital Champions.

Answers to your questions

Where do I drop-off devices to donate?

Devices can be donated at participating libraries, all of which are shown on the map above . Donations have to be dropped off during the library’s open hours and adhering to COVID safety guidelines.

What items can be donated?

Any smartphone, tablet or laptop donations would be appreciated, with any chargers or cables where possible. Devices need to be less than 10 years old and in working order when donated.  

 How can I clear data off my device before donating?

Please see our guides on how to complete a factory reset for Smartphones , Tablets  and Laptops . These provide step-by-step instructions on how to clear any data from your devices and needs to be completed before donating.

Can I choose where my donations go?

Donations are distributed based on the needs across North Yorkshire so we cannot guarantee that your donation can be given to a specific location.

How can businesses help?

Businesses  can also donate data and/or devices. For enquiries on how to donate larger quantities of devices please contact us via our Contact Us  page.

What if I don’t have any devices to donate?

If you don’t have any devices to donate you can still help. For more information, please see the How else can you help page.

Let's Work Together!

RebootNY is a collaborative project led and coordinated by North Yorkshire County Council. It brings together a wide range of partners and community organisations across the county – including businesses, libraries, schools, local charities and volunteers – to help provide people across North Yorkshire with IT equipment and access to the internet so they can stay connected.

We would like to thank Reboot and Nominet for sharing their information and Reboot guide which helped us to develop RebootNY.

If you are a member of  a community organisation which would like to be involved in RebootNY and support the donation, refurbishment, collection and distribution of IT devices – or you have volunteers who could provide support to people to get online – please get in touch.